Tour & Lecture Cancellation Policy

Cancellations by Visitors (1-20 Guests):

• More than 48 hours before the tour: Visitors may cancel or reschedule their tour with a full refund. To cancel or reschedule, please contact us 48 hours in advance.
• Within 48 hours of the tour: Cancellations made within 48 hours of the scheduled tour are non-refundable. We understand that situations arise, and if you’re unable to attend, you may contact us to reschedule your tour for a later date, subject to availability. A rescheduling fee of $25 may apply.
• No-Show: If a visitor does not show up for the scheduled tour without prior notice, no refund will be issued, and rescheduling will not be possible.

Large Group Cancellations:

For groups of 21 or more guests, cancellations must be made at least 7 days before the scheduled tour date to receive a full refund. Groups cancelling less than 7 days before the tour will forfeit their deposit or may incur a rescheduling fee of $50.

Cancellations by Foot Soldiers Park:

In the rare event that we must cancel or reschedule a tour due to unforeseen circumstances (e.g., severe weather, tour guide illness, etc.), we will offer the option to reschedule for another date or provide a full refund.

Inclement Weather:

Rain or Shine: Tours generally run rain or shine. In the event of severe weather (e.g., thunderstorms, tornado warnings), Foot Soldiers Park reserves the right to cancel the tour for safety reasons. A full refund or rescheduling option will be provided in such cases.

Refund Processing:

Refunds, if applicable, will be processed within 5-7 business days to the original payment method. Please note that processing times may vary depending on the payment method.

For more information, check out our tour FAQs or contact us at (334) 349-3961.